Introduction to the return policy:

We at Haat International Company for Communications and Information Technology Ltd. are committed to providing high-quality services to our customers. In the event that the customer is not satisfied with the services provided, we offer a money-back policy as a way to meet their needs.

Terms and Conditions:

Orders must adhere to the terms and conditions specified at purchase. These conditions are clearly stated in the purchase process and relate to the return period and specific conditions.

Payback period:

Customers can request a refund within a specified period after the purchase date. This period is determined according to the type of service or product and is clear to customers before purchasing.

Necessary procedures for recovery:

When a customer wishes to request a refund, he must contact the customer service team to submit the request. The customer must provide the necessary information and documents required to speed up the processing process.

Recovery check:

Our specialized team reviews applications quickly and accurately. Claims are examined based on the specified conditions, and the validity of the application and its compliance with approved standards are confirmed.

Processing time:

We are committed to providing prompt and transparent feedback. The customer is informed of the outcome of his request within a specified period of time in accordance with the company's internal procedures.

Exceptional cases:

There are cases that may require an exception to the return policy, and relate to special circumstances that may affect the possibility of refunding money. These cases are dealt with individually and flexibly.

Communication and continuous improvement:

We value our customers' feedback on our return policy and strive to continually improve it. We communicate regularly with customers to ensure their continued satisfaction and develop our policies to suit their needs.

In this way, Hat International Company for Communications and Information Technology Ltd. seeks to provide a transparent and fair return policy that reflects our commitment to providing high-quality services and customer satisfaction.